希爾頓教學:GO HILTON 希爾頓員工價和親友價介紹

希爾頓有一個針對旗下員工,叫做 Go Hilton 的旅行計劃。員工在入住希爾頓集團飯店時,都可以享有 Go Hilton 特權:員工價,而且價格超級便宜。此外,希爾頓員工還可以透過添加親友列表,使得親友也能享有最優彈性房價五折的親友價。

這兩個價格不但便宜,而且同樣可以獲得點數、房晚和會員待遇,還有 50% 餐飲折扣。今天就給大家介紹一下這兩個價格的具體情況。

一、希爾頓員工價

1.員工價的折扣

員工價是固定的,價格不是一般的便宜。不同飯店品牌的價格如下(含稅):

  • $40 美金:Hampton, Hilton Garden Inn, Homewood Suites, Home2 Suites and Tru by Hilton
  • $50 美金:Hilton Hotels & Resorts, DoubleTree, Embassy Suites and Tapestry
  • $60 美金:Curio, Canopy and Hilton Grand Vacations
  • $80 美金:Waldorf Astoria and Conrad

歐洲、中東、非洲和亞太區的飯店含早餐。

2.符合條件的員工

  • 希爾頓公司辦公室、自有或者管理的物業、度假村、自有或者特許經營飯店等的合資格員工。這包括所有正規的全職和兼職員工以及季節性工作人員,只要他們實際上受雇於希爾頓和/或飯店並定期工作。
  • 在希爾頓預訂和客戶服務(HRCC)中心工作的所有業務合作夥伴。
  • 業主俱樂部會員。
  • 在希爾頓服務超過 20 年的離職員工,可終身享有每年最多 30 房晚的員工價,和最多 30 房晚的親友價。

3.如何獲得員工價

希爾頓合資格員工,必須登入希爾頓「Lobby」才能設定和獲得員工價,添加親友列表。

Lobby 登入頁面:
https://lobby.hilton.com/sites/go

作為希爾頓的員工應該都有 Lobby 登入 id 和密碼,如果還沒有,那就問一下你的同事或者上級經理吧。

4.如何使用員工價訂房

您需要進入 Go Hilton 計劃主頁,用您在 Lobby 設定好的會員賬號登入後,才能預訂和管理訂單。

Go Hilton 主頁:
https://www.hilton.com/en/go-hilton/

所有預訂、更改和取消的操作,必須在 Go Hilton 網站上線上進行。在希爾頓官網或者客服中心不能管理這些訂單。

員工價不僅可以本人使用,還可以供員工的配偶或者伴侶使用(僅限一名,無需員工同行)。

二、希爾頓親友價

1.親友價的折扣

親友價當然沒有員工價那麼便宜,折扣簡單明了:BAR 價五折,同樣能秒殺所有團隊價、協議價、促銷價等等。(BAR 價就是 Best Available Rate,最優彈性房價)

親友價不含早餐。

2.符合條件的親友

  • 經合資格員工授權的親友。
  • 希爾頓的臨時工作人員。
  • 希爾頓和/或飯店僱用的獨立第三方承包商。
  • 希爾頓物業特許經營者和管理公司代表。
  • 在希爾頓服務超過 10 至 20 年的離職員工,可享有終身親友價,每年最多 30 個房晚。

3.如何獲得親友價

首先,您得必須擁有一位在希爾頓工作的親友。希爾頓旗下的飯店全球有 5,000 多家,中國有約 200 家,員工數量必然十分龐大。大家不妨發個朋友圈問問,說不定就有一個。

此外,您應該有一個 Hilton Honors 榮譽客會會員賬號吧,如果還沒有就先註冊一個。(註冊地址

之後,告訴對方登入 Lobby,把你的姓名和會員賬號添加進親友列表中。這樣您就可以獲得希爾頓的親友價了。

4.如何使用親友價訂房

您需要進入 Go Hilton 計劃主頁,用您經過授權的會員賬號登入後,才能預訂和管理訂單。您無需透過員工本人來操作訂單。

Go Hilton 主頁:
https://www.hilton.com/en/go-hilton/

所有預訂、更改和取消的操作,必須在 Go Hilton 網站上線上進行。在希爾頓官網或者客服中心不能管理這些訂單。

入住飯店時,無需員工本人在場。

三、注意

每名員工每年可使用員工價的上限是 30 房晚,而親友價每年的上限是 70 房晚。

某些飯店可能會有額外價:「EXTRA TEAM MEMBER」 和 「EXTRA FAMILY-FRIENDS」,使用額外價不包含在每年房晚限制裡面。

每間飯店每次入住,每名員工每晚最多可以同時有 2 間房使用員工價和 2 間房使用親友價,而且最多可以連續入住 7 晚。

四、官方解釋

Go Hilton Team Member travel program

Go Hilton is a leisure travel discount program for eligible Hilton Team Members and their authorized family and friends. Eligible participants can take advantage of special room rates and other perks. Team Members should visit the Program Guide on the Go Hilton Lobby pages as the main source for rules, policies, and other information that supersedes any other document, including this summary.

Booking a Go Hilton Stay

Eligible Team Members and their authorized family / friends must each log in at the Go Hilton booking site with their own Hilton Honors sign-in and password to manage their own reservations. 

Tips for Finding Go Hilton Rates

Use the Flexible Dates feature:

- Search for a 1-night stay and click the 'My dates are flexible' box, which will let you see rate availability day-by-day in a calendar view for each hotel you select.
- If 1 night doesn't have the discounted rate available for a multiple-night search, then the entire search will come back with no results.
- Ex: If you searched for 3 nights, but only 2 of the nights have the discount available, the search would come up empty. If you do a 1-night search and use flexible dates, you could see availability day-by-day and see the discount for 2 of the 3 nights, which you could book separately if needed.

Mix and match rates:

- Consider making separate bookings for shorter lengths of stay to "mix and match" between rates on different days at the hotel, since 1 type of rate might not be available for several nights consecutively.
- Ex: Team Member rate might be available for 1 night and not the next, but the Family & Friends rate might be available for the other night.
- If searching for 2 rooms doesn't work, try searching for only 1 room as there may be only one room available at the discounted rate on that particular night.

Be flexible:

- Try to book as far in advance as possible to take advantage of all potential availability. If you don't find what you're looking for right away, come back often. Go Hilton rate availability is based on forecasted occupancy, which can change frequently.
- More rooms might become available closer to the desired stay date, especially within 60 days of arrival, since stay dates farther out in the calendar may be more limited and are often booked quickly.
- Consider searching for popular destinations during various seasons or nights of the week when availability may be more plentiful.
- Plan trips around when you find availability for the discounted rates.

Checking In & Staying with Go Hilton Rates

- Team Members must be present at check-in and for the duration of Team Member rate and Family & Friends rate stays booked in their name and Hilton Honors account.
- Authorized family and friends must be present at check-in and for the duration of Family & Friends rate stays booked in their name and Hilton Honors account.
- Non-Team Members, family/friends, etc., cannot use Team Member rates.
- Authorized family/friends can travel without the authorizing Team Member when staying under their own Family & Friends rates, but the family/friends do need to make their own reservations by signing into the Go Hilton booking site with their own Hilton Honors account.

Number of Rooms per Stay

- For each hotel stay, eligible Team Members may reserve up to 2 Team Member rate rooms and 2 Family & Friends rate rooms, for a total of up to 4 rooms in their own name and Hilton Honors number.
- Team Members' approved family / friends may reserve up to 2 Family & Friends rate rooms per hotel stay (family / friends must make their own bookings with their own Hilton Honors account).
- "Extra」 Team Member and 「Extra」 Family & Friends rates are combined with and treated like 「regular」 Team Member and Family & Friends rates for the maximum number of rooms per stay.
- Program users may not book rooms for themselves at different hotels for the same stay dates regardless of the rate booked.

Number of Nights per Stay

- Eligible Team Members can book up to seven consecutive nights at Team Member rates and up to seven consecutive nights at Family & Friends rates.
- Approved family/friends may book a Family & Friends rate for seven consecutive nights.
- "Extra」 Team Member and 「Extra」 Family & Friends rates are combined with and treated like 「regular」 Team Member and Family & Friends rates for the maximum number of rooms per stay.

Annual Allotment of Room Nights

- Each eligible Team Member can book and / or use up to 30 room nights per calendar year under Team Member rates and up to 70 room nights per calendar year under Family & Friends rates, for a total of 100 room nights per calendar year.
- Each room counts as 1 room night.
- Usage of Family & Friends room nights by approved family / friends counts against the 70 Family & Friends room nights total.
- "Extra" Team Member rates and "Extra" Family & Friends rates do not count against the annual room night allotments.

Hilton Honors Points, Stay Credit, & Hotel Benefits

Go Hilton Team Member and Family & Friends rate stays are eligible to earn Hilton Honors Points on both room rates and incidentals and stay credit toward the next tier status, based on Hilton Honors terms and conditions.

Hilton Honors members are eligible for all standard Hilton Honors hotel benefits when staying under Go Hilton rates, including room upgrades at check-in based on tier status and hotel availability.

Hilton Honors Relocation & Recovery (Walk Policy)

Occasionally, a hotel may find itself in an overbooked situation. All Go Hilton Team Member and Family & Friends rate reservations in such situations are to be honored as any other reservation for a Hilton Honors member; Hilton Honors Relocation & Recovery policies apply the same to Team Member and Family & Friends reservations as to any other reservation type for overbooked situations. The guest should be relocated to another local hotel within a reasonable distance with all the usual Hilton Honors walk benefits based on the guest's tier status. 


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