希尔顿新政:金卡、钻卡或10万分以上的积分房,可在入住72小时前自动升级房型

希尔顿前不久推出了一项新政策,在全球范围内,合资格的会员预订,在入住 72 小时之前,系统将根据会员等级及入住期间的房态,提前自动安排房型升级。此项新政将于 2021-11-15 正式实行。

我们知道,希尔顿的金卡和钻卡会员都有一项房型升级的权益,在可供应的情况下,金卡可最高升级至行政房,钻卡可升至套房。在之前,您需要在办理入住手续时才会知道能不能升级,及升级到什么房型。

希尔顿推出新政后,如果您在入住 72 小时之前订房,您将收到电子邮件和手机 App 推送通知,获知具体的房型升级情况。如果酒店支持手机 App Check-in,您还能在入住 36 小时前选择升级客房的具体位置(楼层景观等)。

这个新政的好处是,您可以提前锁定升级,避免入住时由于房间爆满而未能升级,极大提升升级的概率。目前还未知这个房型自动升级能升多少级,但是保底升一级应该是问题不大。

据说酒店可以自行决定哪些房型可供自动升级,所以我认为,如果是厚道的酒店,(钻卡)平时能升套的,自动升级也能升套,如果是抠门的酒店,能让你升级就不错了。

这个自动升级是有优先级的,次序如下:

  • 10 万分或以上每晚的积分房
  • 终身钻卡(Lifetime Diamond)
  • 钻卡(Diamond)
  • 金卡(Gold)

适用的品牌包括:

  • Waldorf Astoria Hotels & Resorts(华尔道夫)
  • LXR Hotels & Resorts
  • Conrad Hotels & Resorts(康莱德)
  • Canopy by Hilton(嘉悦里)
  • Hilton Hotels & Resorts(希尔顿)
  • Curio Collection by Hilton(格芮精选)
  • DoubleTree by Hilton(逸林)
  • Signia by Hilton
  • Tapestry Collection by Hilton

其他品牌均不适用,包括国内最多的花园和欢朋两个品牌。

此新政的官方公告如下:

Enhancing the Complimentary Room Upgrade Benefit for Elite Members

Celebrating elite Gold and Diamond Hilton Honors members with complementary, space-available upgrades at the time of check-in is one of the program's most important perks, and now, Hilton Honors is enhancing this valued benefit even further.  When possible, Hilton will notify Gold and Diamond members of their complimentary upgrade 72 hours prior to arrival.  This will enable the member to choose their upgraded room directly via the Hilton Honors app.  

How it Works: Eligible members will receive an email and a Hilton Honors app push notification alerting them of their complimentary upgraded room.  Once received, if the hotel offers Digital Check-In, the member can easily choose the location of their upgraded room through the app 36 hours prior to arrival.  All stays under seven nights are eligible for this confirmation, and it will be available in the coming months at all Hilton brands globally where space-available upgrades are currently offered, including Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Signia by Hilton and Tapestry Collection by Hilton. 


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